by Chandler Cartwright | Apr 12, 2024 | CX Consulting
“Replace people with technology and save money.” That is the general mentality many people have adopted, particularly since the release of Open AI’s ChatGPT in November 2022. Some people — maybe more often leaders — are excited by this possibility, while others —...
by AdviseCX | Mar 18, 2024 | CX Consulting
Trust and safety: a belief and a condition most people would agree they hold as values. The intensity of that value may depend on one’s background and experiences. If you have experienced some form of trauma by someone you trusted, you may be more guarded or a more...
by AdviseCX | Mar 8, 2024 | CX Consulting
Most investments come with risks and rewards. The key to successful investments is obvious — the rewards must outweigh the risks. Right? If only business were that simple. Yes, better processes can lead to greater profits, when they go well. You might be...
by Chandler Cartwright | Feb 22, 2024 | CX Consulting
SaaS. UCaaS. CCaas. The list goes on. In fact, more than 50 “as-a-service” offerings are available to you. As-a-service offerings have grown beyond software subscriptions to encompass all kinds of services delivered, some of which help boost employee experience (EX)...
by Chandler Cartwright | Feb 8, 2024 | CX Consulting
The recruitment and placement process is critical to the success of a team. We see this in the sports industry. A hire, particularly for key positions, affects the team owners, investors, coaches, fans, teammates, and even the competition. It’s an industry where...
by Carleigh | Jan 26, 2024 | CX Consulting
The concept of neutrality dates back to the 15th century. To maintain neutrality, one “has a neutral opinion” and “takes no part in a contest between others.” Diplomats instituted laws concerning rights to neutrality, which allowed nations to remain impartial in...
